Terms Of Use

Privacy Policy – Buy Live Fish Online

Your Privacy Matters to Us at Buy Live Fish Online

We know privacy can feel like a headache.
You want to shop for aquariums, Arowana, corals, or fish without worrying about your info.
That’s why we keep things simple, clear, and secure here at buylivefishonline.com.
This privacy policy explains exactly how we collect, use, and protect your data when you buy live fish online or shop our aquarium supplies.

What Personal Information We Collect

When you shop with us or visit our site, we collect some info to make your experience smooth and safe.
Here’s what we gather:

  • Your name, email, phone number, and delivery address for orders and communication
  • Payment details securely processed through trusted providers
  • Order history so we can help with support and improve your experience
  • Website data like IP address and browsing behavior to keep the site running well
  • Cookies and tracking tools to personalize your visit and offer relevant products

We only collect what’s necessary to serve you better and keep your orders flowing.

How We Use Your Information

Your info helps us:

  • Process and deliver your orders of aquariums, freshwater fish, saltwater fish, plants, and supplies
  • Answer your questions and provide customer support
  • Send updates about your order status and special offers (only if you opt in)
  • Improve our website and product range based on how you use the site
  • Keep our online shop secure and prevent fraud

We never sell your data to third parties or share it without your consent.

How We Protect Your Data

We take your privacy seriously.
Here’s how we keep your info safe:

  • Secure servers and encrypted connections during checkout
  • Strict access controls so only authorized team members handle your data
  • Regular security checks to spot and fix vulnerabilities
  • Compliance with UK data protection laws and best practices

Cookies and Tracking

We use cookies to make your visit smoother and more personalized.
Cookies help us remember your preferences and show you relevant products like bestselling fish or corals.
You can disable cookies in your browser, but some features might not work properly.

Your Privacy Rights

You’re in control of your data.
You can:

  • Access the personal info we hold about you
  • Update or correct your details anytime
  • Request deletion of your data (subject to legal and business requirements)
  • Opt out of marketing emails whenever you want

Just get in touch with us, and we’ll sort it out quickly.

Children’s Privacy

We don’t knowingly collect data from anyone under 13.
If you’re a parent and think we’ve got info about your child, contact us immediately to remove it.

Contact Us About Privacy

Got questions or concerns about your privacy?
Reach out anytime:

We’re here to keep your aquarium journey safe and private.